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All internships

IT Support Internship - Telecommunication Solutions Company

Full/part time


Gain experience in the exciting field of IT as an intern at one of our hosting companies.

About host company

The hosting company is a Brisbane based company that aggregates 42 different wholesale carriers from all around Australia into their 10 data centres to create a national footprint. This covers all business-grade technology types for enterprises right around the country, enabling them to provide the best telecommunication solution customised to the particular site location.

About the role

  • Providing first level contact and basic IT support to clients and channel partners
  • Providing staff with back office support for accounts, billing and order processing
  • Sales and lead generation to provide a holistic approach to client management

About you

  • Excellent English skills in both verbal and written communications
  • Tertiary Education within the IT discipline (Degree or TAFE minimum)
  • Impeccable phone manner
  • Knowledge of Help Desk process and escalation procedures
  • Accuracy and attention to detail
  • Sales and customer negotiation or cold calling skills would be advantageous
  • Strong work ethic and ability to manage work effectively